Get download Avaya IP Office Release 6.1 feature. Avaya has also completed significant elements of the roadmap after the merger Avaya IP Office, Avaya, Nortel Enterprise Systems (NES). This includes interoperability between Avaya IP Office platform, and Business Communication Manager (BCM) (before bidding for SMEs NES ') to be suitable for installation in many places. New BCM 6.0 introduces the ability to achieve brand communication and technology, Avaya Unified collaboration for productivity and efficiency. These include better mobility to 'Find Me, Follow Me' conferences and applications and the ability for users to add BCM teleworker.
Avaya IP Office Release 6.1 provides a saving of about 25% of the cost of acquisition and ownership. latest version of Avaya enables users to install the Linux operating system that is used only in a DVD. With these capabilities, cutting installation time by 75% and saving on labor costs. Other enhancements introduced today include:
Avaya one-X ™ Portal to the IP Office Fleksibe: communication inter-face dynamic desktop from a web-based solution to current employees in distant locations, while traveling and at the office was showing the new interface design that can be custom gadgets with drag and drop application. This solution, which allows users to manage calls, instant messages and e-mail from a portal-based PC is more flexible so that users can put the gadget (ie, Directory, Call Log, etc) where they want on the screen . Other customizations include the 'skin' and branded with the name of a company.
Contact Center Reporting better today, SMEs are able to measure the success of a campaign to customers through location-based business intelligence that analyzes incoming calls and make contact center can be seen on a map. This feature provides a visual of the volume of customer interactions based on each site.
Video options are broader: Avaya IP Office to expand the capabilities of video conferencing, more than a simple video-based Softphone for HD video conferencing now offer multi-point with a maximum of four parts. This solution also allows for integration with video selected third-party SIP phone. Multi-Site Management: The owners of SMEs can now handle multiple branches using a single consolidated interface and a log-in. It allows users to view and manage all major parameters of communication (ie, user rights, a research group) from multiple locations (up to 32).
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